Refund Policy

Our Commitment

At Albanian English Translation, operated under ERLINNN LLC, we take pride in the quality and accuracy of every translation we deliver. We stand behind our work and will always make it right if we have made an error.

Free Corrections

To request a correction, email us at support@albanianenglishtranslation.com with your order ID and a description of the error. We will review and respond within 1 business day.

Refund Eligibility

You may be eligible for a full or partial refund in the following circumstances:

• We are unable to translate your document due to illegibility or unsupported content
• We fail to deliver your translation within the guaranteed timeframe for your selected tier
• You cancel your order before work has begun

Non-Refundable Situations

Refunds will not be issued in the following situations:

• The translation has been completed and delivered
• You provided incorrect information at the time of ordering
• The document was rejected by a third party agency for reasons unrelated to translation quality
• You simply changed your mind after work has begun

Cancellations

If you need to cancel your order, please contact us immediately at support@albanianenglishtranslation.com. Cancellations are only possible before work has begun on your translation. Once work has started, cancellations are not accepted and no refund will be issued.

How to Request a Refund

To request a refund, please email us at support@albanianenglishtranslation.com with the following information:

• Your full name and email address used at checkout
• Your order ID (found in your confirmation email)
• The reason for your refund request

We will review your request and respond within 2 business days. Approved refunds are processed back to your original payment method within 5 to 10 business days depending on your bank.

Contact Us

If you have any questions about our Refund Policy, please contact us at:
support@albanianenglishtranslation.com
ERLINNN LLC, New York, NY

← Back to main page