Privacy Policy
Overview
Albanian English Translation ("we," "our," or "us"), operated under ERLINNN LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our translation services at albanianenglishtranslation.com.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you place an order, we collect the following information:
- Full name and email address
- Phone number (optional)
- Documents you upload for translation
- Order details including document type, page count, and delivery preference
- Payment information processed securely through Stripe — we never see or store your card details
How We Use Your Information
We use the information we collect solely to:
- Process and fulfill your translation order
- Send you order confirmation and delivery emails
- Respond to questions or support requests
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Document Handling and Security
All documents you upload are treated with strict confidentiality. Your files are encrypted in transit using 256-bit SSL and stored securely on our servers. Documents are permanently deleted from our systems 30 days after your order is delivered.
Only authorized personnel involved in the translation and certification process will have access to your documents.
Payment Processing
All payments are processed by Stripe, a PCI-DSS compliant payment processor. We do not store any credit card or banking information on our servers. For more information on how Stripe handles your data, please visit stripe.com/privacy.
Cookies
Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. By using our site you consent to the use of essential cookies only.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at support@albanianenglishtranslation.com.
Data Retention
We retain your order information for a period of 12 months for accounting and legal compliance purposes. Uploaded documents are deleted within 30 days of delivery as stated above.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@albanianenglishtranslation.com
ERLINNN LLC, New York, NY